Terms of Service

1. Acceptance of Terms

By using our appliance rental services, you agree to these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Service Description

My Appliance Rental provides washer and dryer rental services in the Metro Atlanta area, including:

• Rental of washers, dryers, and appliance sets
• Delivery and setup for a $60 fee collected at delivery
• Maintenance and repair services
• 24/7 customer support

3. Rental Period

All rentals require a minimum 6-month commitment.

After the initial 6 months, the rental continues month-to-month until canceled by either party with a 30-day notice.

4. Payments

Monthly payments are due on the agreed billing date.

Failure to pay may result in suspension of service and retrieval of rented appliances.

5. Delivery, Setup, and Repairs

Repair services are provided at no additional cost for rental customers. Delivery, setup, and installation are charged at a flat $60 fee.

If equipment is defective or fails under normal use, we will repair or replace it promptly.

6. Customer Responsibilities

Customers must use appliances for normal household purposes only.

Appliances must be returned in reasonable condition, accounting for normal wear and tear.

Additional responsibilities include:

• Providing safe access for delivery and installation
• Using appliances according to manufacturer instructions
• Reporting issues or damage immediately
• Maintaining a valid payment method on file
• Allowing access for maintenance and repair services
• Maintaining adequate insurance in case of loss
• Having the laundry room ready for installation

7. Refunds

Refunds are only available in accordance with our Refund Policy.

8. Termination

If the customer terminates the agreement before the 6-month minimum, the customer remains liable for the balance of the minimum term.

My Appliance Rental may terminate the agreement in case of non-payment or misuse of equipment.

9. Delivery and Pickup

My Appliance Rental shall deliver the property to the address listed on the order form. Lessee grants permission to enter the premises for delivery and pickup of the property.

• An adult 18 or older must be present during delivery
• Have the laundry room ready and clear
• If not home during confirmed delivery: $75 charge
• If we need to reschedule due to inadequate preparation: $75 charge
• Keep pets secure during installation

10. Maintenance and Repairs

We provide comprehensive maintenance and repair services throughout the rental period:

• Regular repairs: No additional cost
• Rush/emergency service: $65 charge
• Covered repairs: Normal wear and mechanical failures
• Not covered: Damage from misuse, neglect, or abuse
• Guaranteed 24-hour response time

11. Cancellation and Termination

11.1 Regular Termination

You may terminate your rental after the 6-month minimum period with 30 days written notice. Notice of less than 30 days takes effect at the following billing cycle.

11.2 Early Termination

If cancellation occurs within the first 6 months, a cancellation fee of $85 is assessed to the account, and the account setup fee is non-refundable.

11.3 Early Termination Exceptions

You may terminate before the minimum period ONLY if all of the following conditions are met:

• You have made a minimum of 6-month payments
• You are transferred by your employer or receive military orders
• Provide written verification of the above

12. Moving

My Appliance Rental will move the appliances from one residence to another for a fee of $75 if you renew your agreement for a period equal to your original agreement. Customers may not move My Appliance Rental property themselves.

13. Warranties

My Appliance Rental is not the manufacturer of the property provided under this agreement. MY APPLIANCE RENTAL MAKES NO WARRANTY, EXPRESS OR IMPLIED, WITH REGARD TO SUCH PROPERTY, INCLUDING, BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

14. Default

My Appliance Rental may terminate this lease at any time and repossess the property without legal process if you violate any of the lease provisions and fail to cure such violation within fifteen days of the violation.

Should the account exceed two months' rent, the lessee will be considered in default. Lessee will be liable for all accrued rent and shall also be liable for all collection costs including reasonable attorney fees.

15. Limitation of Liability

Our liability is limited to the monthly rental value. We are not responsible for indirect, incidental, or consequential damages resulting from the use of the appliances.

16. Personal Items Left in Appliances

Upon completion of your leasing agreement and the scheduled return of any washer and/or dryer units, we kindly request that you check and ensure all personal belongings, especially clothing, are removed from the machines prior to their collection.

17. Membership Payment Responsibility

It is your obligation to ensure all payments are made on time, regardless of whether you receive an email notification or payment reminder from us. Retention of any appliances signifies acceptance of any charges or fees incurred.

18. Contact

For questions about these Terms of Service: