Refund Policy

Refunds are available if an order is canceled before delivery and installation.

Once the appliances have been delivered and installed, rental payments are non-refundable, except in cases of defective equipment or service failure.

Customers may request a refund by contacting us at support@myappliancerental.com or calling (762) 999-6658.

Refund requests must include the order number, customer name, and reason for the request.

Refunds will be reviewed within 5 business days.

If approved, refunds will be issued to the original payment method within 7–10 business days.

Rental fees for months of active service are not refundable.

Customers may terminate their rental after the 6-month minimum term without penalty, but prior payments remain non-refundable.

If you experience defective equipment or service failure, you may be eligible for a partial refund or credit toward future services.

We will evaluate each case individually and work to find a solution that is fair to all parties.

Refunds for defective equipment may include prorated credits for time when equipment was not functioning.

Cancellations before delivery are eligible for full refund.

Cancellations within 24 hours of scheduled delivery may be subject to a cancellation fee.

Ending a rental before the 6-month minimum carries an $85 early termination fee. After the minimum, give 30 days' notice and there is no penalty.