1. Information We Collect

We collect information you provide directly to us when you:

Request our appliance rental services through our website or phone
Communicate with us by phone, text message or email
Schedule delivery, installation, or repair services
Complete rental agreements and lease documentation
Participate in customer surveys, reviews, or feedback requests

Website Analytics: By visiting our site, you agree to our privacy policy regarding cookies, tracking statistics, and analytics data collection.

2. Types of Personal Information

The types of personal information we may collect include:

Contact & Identity Information

Full name and contact information
Phone number and email address
Delivery and billing addresses
Emergency contact information
Government-issued ID verification

Service & Financial Information

Payment and billing information
Credit and debit card details
Service history and rental preferences
Appliance usage and maintenance records
Communication preferences and language selection

Technical Information

Website usage data and browsing behavior
Device information and IP addresses
Cookies and tracking technologies data
Location data for delivery and service purposes

3. How We Use Your Information

We use your personal information to:

Process and manage your appliance rentals
Schedule deliveries, installations, and repair services
Process payments and manage billing
Provide customer support and service communications
Improve our services and customer experience
Comply with legal and regulatory obligations

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information with:

Service providers who help us operate our business
Payment processors for secure transactions
Legal authorities when required by law

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance our website functionality
Measure site visits with Google Analytics (pages viewed, call/text clicks, forms sent)
Analyze website usage for improvements
Provide security features

Text messages (SMS)

When you send our form, you give us your number so we can text you about your request: confirmation, scheduling, delivery and service. We don't send mass marketing texts. Message and data rates may apply. Reply STOP at any time to stop texts, or HELP for help. We do not sell or share your phone number or your consent to receive texts with third parties for their marketing.

6. Your Rights

You have the right to:

Access and review your personal information
Request corrections to inaccurate information
Request deletion of your personal information
Opt out of marketing communications

7. Contact Us

For questions about this Privacy Policy, contact us at:

My Appliance Rental

Phone: (762) 999-6658

Email: info@myappliancerental.com